If you can’t buy Hollow Knight: Silksong, you are not alone in this regard. Many players around the world have been unable to pick up the game. For something that has been anticipated for over seven years, this crucial moment may seem like a disappointment. However, there is no reason to worry if you believe it is a hardware issue. Furthermore, players on Steam have also been receiving the peculiar “E502 L3” error code. Rather, all of this is centered around the game itself and something that many, but not all, could have seen coming. All of the details on why you can’t buy Silksong and what E502 L3 is can be found below.
Why Can’t You Buy Silksong?
The reason behind Silksong not being purchasable is that all of the platform storefronts’ servers crashed. It is not only Steam that is having issues, but also the Xbox and PlayStation Stores as well. When you go to purchase the game on console, it will continue to load. After some time, the game purchase does not complete, and you are required to do so again. This isn’t a problem with your console, though.
Rather, so many people are trying to purchase the game that the servers on the platform stores can’t handle it. The best solution for this is to wait for some time and then try again. You will not be charged more than once for the purchase. So it may take a couple of times for the game to officially be purchased. However, as the day goes on, more of the purchases will be completed and servers will return to normalcy. When it comes to Steam, though, the situation is slightly different.
What is E502 L3 On Steam?
E502 L3 is an error code you can receive on Steam for purchasing or downloading a game. In this case, it is Hollow Knight: Silksong that is getting the error code. It relates to server issues that are currently going on through Steam’s end. This error code is currently present for players because of the hype of trying to get the game downloaded and starting to play. The full message of the error says, “Something went wrong. We were unable to service your request. Please try again later. E502 L3.”
So if you see this code, it’s best to wait and try purchasing or downloading the game later. It can take time for the servers on Steam to catch up with all of the requests. But you now know why you can’t buy Silksong currently. Additionally, on Steam, you don’t need to worry, as it is just server problems. Silksong has a lot of hype behind it, and now that it is out, many are excited to dive in and see what Team Cherry is offering.
