Bad news for PS4 owners. In a recent blog post over on HoyoLab, Mihoyo has just confirmed that they are dropping PS4 support for Genshin Impact and are set to delist the game on September 10. The blog post states that the discontinuation is due to “limitations related to hardware performance and platform application size.”
“Starting from 09/10/2025 06:00 (UTC+8), Genshin Impact on PS4® will be removed from the PlayStation®Store. After this date, accounts of PlayStation™Network that have never downloaded Genshin Impact on PS4® will no longer be able to search for or download it via the PlayStation®Store.”
Accounts that have previously downloaded the game will still have access to it and will receive updates up till April 8, 2016, before all support is shut down. Additionally, all in-game purchases made from the PlayStation Store will be removed on February 25, 2016, but all in-game purchases can still be claimed by logging onto Genshin Impact on PlayStation 4. However, after the updates shut down on April, players must log into the game via a PlayStation 5 in order to claim their purchased items.
“Until the in-game purchases on PS4® are delisted, top-ups and purchases will still be available through both the PlayStation®Store and the in-game shop.
All Travelers can continue to log in to the game and receive update patches on PS4® until the update support ends.”
From December 17, PlayStation 4 players will be asked to link their account to other login methods. Players on other platforms such as PlayStation 5 can also bind other login methods to their accounts.
As expected, fans haven’t taken the news in great stride with many in Hoyo’s community blog calling the decision gross, disgusting, and a “middle finger to the game’s fanbase”. Despite the outcry, there are some that are defending Hoyo’s decision mentioning that the PlayStation 4 is over a decade old at this point.
Despite its relative age though, the PlayStation 4 has stayed relevant throughout most of the current console generation with first-party Sony titles such as God of War Ragnarok releasing on the console alongside their PlayStation 5 counterparts.
For more on Genshin Impact, check out our guide on the Fontaine Shrine of Depths or our article on what players even love about Genshin Impact.
