PlayStation Network security is in the spotlight once again following reports that the account of a high-profile PSN user was hacked.
The story was brought to light by user GGmuks on X/Twitter, who also wrote a detailed summary of the incident and similar cases experienced by PSN users. The hacked user is dav1d_123, a high-profile user whom GGmuks describes as the top-ranked trophy hunter on PlayStation Network for the past couple years. A similar incident occurred last year when the account of Hakoom, the previous #1 trophy hunter on PSN, was hacked. At the time of writing , dav1d_123 has still not regained control of their PSN account.
In a twist, the individual who took control over dav1d_123’s account was open to answer questions from GGmuks when contacted directly. According to the hacker, who has since changed the name on dav1d_123’s account to “Zzyuj”, they were able to steal the account by simply asking PSN Support. “It’s possible to get access to any User just by knowing the Username,” Zzyuj told GGmuks in a screenshot of their conversation. “You just need call until one believes your story and helps.”
The hacker blames Sony’s policy of outsourcing its support teams outside of the United States. “Blame the subcompany that hires 50 and fires 50 new agents every month just to have cheap support. Its a shame that sony hires these guys instead of paying real wages to Americans.”
