The “Whom you often long to speak to during a customer service call” clue from the May 30, 2025 edition of the NYT Mini Crossword is a funny one. It hits home because it reminds us of that real-life headache of getting stuck in endless automated menus. You might first think of a manager or some supervisor, maybe even technical staff, but it’s not that complicated. The clue is actually pointing to something far simpler, what we all are at the end of the day. Here’s the answer to the “Whom you often long to speak to during a customer service call” clue.
Who Do You Speak to During a Customer Service Call?
HUMAN is the answer to the “Whom you often long to speak to during a customer service call” clue.
Human is the answer because when you’re stuck in those never-ending automated menus, all you want is to reach a real person. You want someone who can listen to your problem instead of making you press 1 for more options or 2 to go in circles forever. It can be the manager, support staff, or whoever picks up; the key thing is they are human.
